MEMBER LOG IN
We would like to officially welcome you to URGE FITNESS! On this page you will find some useful information to help you take advantage of everything we offer. Check out the links below for FREE OFFERS and ACCOUNT INFORMATION. Be sure to download our app and don’t forget to like us on facebook and follow us on instagram. We look forward to seeing you in the club!
Manage My Account:
- Email address- the email address on file you used to enroll
- Account Number- located on the top right of your agreement, or you may also call the club directly to receive
- Password- The initial password is the last 4 digits of the phone number on file. Password still not working? Simply click the “forgot password” button in the link to reset!
- Review signed agreements
- Review attendance history
- Review payment history
- Make payments
- Change/Update payment information on file
- Register for classes
URGE Members-Only App
Download the URGE FITNESS APP TODAY
- Download the app via the links below
- If first time accessing your app, you will need to “Activate Account”
- Once you fill out the required information, you will be sent an email invite
- Follow the steps in the email to create a password
- Go back to the app, and now select “Log In”
- Enter the following: Home club you enrolled at, Email Address on file, and Password
- You’re all set up and ready to use the app!
NEED SOME MOTIVATION? TRY A FREE PERSONAL TRAINING SESSION!
Lifetime Free Membership:
F.A.Q.
Which memberships allow me to use the gym 24/7, 365, and what about holidays or bad weather?
All members with Premium, Elite or Family memberships enjoy 24/7, 365 club access. This includes holidays and inclement weather. Rain or shine, holiday or not we are ALWAYS open!
How do I reserve a spot in classes?
We have a members-only app that not only allows you to book classes and training sessions, you can also update your billing and track your account status among other things!
If I have to cancel a personal training session or a class, do I lose that session/class?
All sessions and classes are available to you for 31 days after purchase. If unable to attend, we allow you the opportunity to reschedule within your 31 day period and not lose the session/class! Once your next payment drafts, new sessions/classes will be available to you!
Can I bring a guest with me to work out?
As our motto starts with “LESS CROWDS”- We are strictly a members-only facility. This allows our paying customers such as yourself to enjoy a safe and comfortable environment, without being close to others like many other facilities. We do offer trials and day passes for friends or family who are possibly interested in joining however!
How do I update my billing or make payments on my account?
We offer members 2 simple methods to make payments and update billing. The most efficient is logging into your member portal, located at the top of our website’s “Member Log In” page. Second is by logging into our members-only app!
If Im unable to use the gym for an extended period, am I able to freeze my account?
We do offer freeze courtesies to assist our members. Simply visit our “Terms and Conditions” page for details on freeze options. Furthermore, full freeze terms may be reviewed in your signed contract.
How do I cancel my membership?
We understand that life can get in the way at times. Rather than simply cancel, first we encourage you to contact your home club and discuss options to freeze or downgrade your plan to assist you. If you still wish to cancel- Simply visit our “Terms and Conditions” page for details on cancellation options. Furthermore, full cancellation terms may be reviewed in your signed contract.